Upcoming PIM Events
Upcoming Webinars – Free to PIM Members
Making the Needle Move: Selecting Metrics that Drive World Class Behaviors and Results
Thursday, January 25, 2018 – 2:00pm to 3:00pm EDT
Traditionally, business metrics or key performance indicators (KPIs) have been defined as any type of measurement used to gauge some quantifiable component of a company’s performance. Examples include after tax profit margin, sales versus plan, spoilage, sales per employee, and on-time delivery. Business metrics are the foundation of any performance monitoring strategy. But do these KPIs engage the head, heart and hands of every employee in the organization? Not always. This session highlights the critical elements and “must know” concepts for developing and leading effective KPIs where employee engagement and behavior management are the key focuses.